Frequently Asked Questions

Littleleaps is located in Gonerby Hill Foot, Grantham. NG318HQ. Littleleaps operates from a single story, open plan building. Children are cared for in different spaces within the nursery dependent on age and stage of development. We have access to an enclosed outdoor play area.

You can find out a lot of information by reading our FAQs, and exploring the nursery website and nursery social media pages. For any further enquiries you can contact the nursery via the website Contact page. Your enquiry will be responded to by a member of the management team. Following the initial enquiry we will often recommend booking a visit. A visit will give you and your family the chance to see the environment, enable us to tell you more information about Littleleaps and allow you to ask any questions that you may have.

We think that it is really important that all prospective parents come and have a look at our nursery. You can contact us via the websites Contact page to book a visit. Booking a visit helps us to remain organised and ensure that we have someone available to show you around. Visits often last between 30 minutes-1 hour. We will often recommend booking a visit between 9:30am-11:00am, or at 2pm, as these times show the nursery in full motion and have the least impact on the other children attending the setting. For families that find these times difficult to attend we can make arrangements for an alternative time in the day.

Of course! It's not always easy to cover the costs of childcare, so we're pleased to offer government funded childcare for children from 9 months up until the child goes to school. The funding available to you will depend on the age of your child and if you meet the eligibility criteria. More information on the different funding available can be found on the websites Funding & Support Page.

There are several financial support options available to help alleviate childcare costs. These can be used individually or alongside Government funded childcare. For working families where the parent or both parents earn on average more than £195 a week, you may be able to access Tax Free Childcare (saving 20% on your childcare costs) Read more and apply For eligible families claiming Universal Credit, you may be able to access Universal Credit for Childcare (saving up to 85% on your childcare costs) Read more and apply For families where one or both parents are studying, you may be able to access Study support payments and Childcare Grants Read more and apply The above financial support options can not be used in conjunction with one another.

Families that can not yet access Government funded childcare will charged for all childcare hours and sessions. Families that can access Government funded childcare and book sessions that use the entitled number of funded hours only, will have no childcare hours to pay for. Families that can access Government funded childcare and book sessions that use more that the entitled number of funded hours will pay for hours that exceed the entitlement. Government funded childcare is intended to cover the cost to deliver up to 15 hours or up to 30 hours a week of free, high quality, flexible childcare. It is not intended to cover the cost of meals, consumables, additional hours, or additional services. Littleleaps will charge for additional meals that families do not provide from home. Littleleaps may also charge for trips, extra curricular activities and additional services (these will be communicated with families and families will have the choice to opt out).

Following a visit, you will be given printed Nursery Registration Forms. You can request new Registration Forms or electronic forms if needed. Once you have completed and returned these forms to nursery, they will be processed and the management team will contact you to confirm the place, or add forms to the advanced booking/waiting list.

During the initial enquiry and/or visit we can let you know what spaces, days and sessions we currently have available. Once you have decided that you would like to register your child at Littleleaps, we recommend that you email or call nursery. This will allow us to confirm current and future availability.

Once your child is born you can apply for a place at Littleleaps. Places at Littleleaps can be in high demand. We recommend registering your interest as soon as you have made your decision. We often find that families complete an advanced booking request 3months - 1 year before they want their child to start at Littleleaps.

Yes, we offer taster sessions at Littleleaps. We believe that it's important for both children and their parents to feel confident and comfortable with their nursery choice. Prior to starting a child's regular booking we offer children a 2 hour Free taster. Usually our taster sessions take place between 9:30am-11:30am (AM taster session) or 1:30pm-3:30pm (PM taster session). These sessions give children the opportunity to experience most of an AM or PM session and allow children to be introduced to the nursery environment, staff team and other children. Parents can drop the child off and return at the end of the taster session. We will be contactable throughout the taster session and can message you during the session to update you with how your child is getting on. We are happy to arrange further bespoke taster sessions prior your child's regular booking pattern if required.

If you need to amend your child's start date or planned booking pattern, please contact the nursery management team via email or phone. Please note that changes will be subject to our Terms and Conditions

We understand how important it is for parents to feel confident that their child is happy and settling in. We will do everything we can to help your child settle in and give you peace of mind. We will be contactable throughout any sessions that your child attends. You are welcome to call or message for updates at anytime. We will share pictures, videos and learning observations with you via our learning journal and management software and app. We'll assign your child a Key Worker. The Key Worker will be the main person to observe and support your child's learning and development. After each session you will receive verbal feedback and children under 2 will receive a care diary report via our learning journal and management software and app. We encourage open communication, and you are welcome to discuss any concerns or observations with our team at any time.

At Littleleaps, we pride ourselves on having a team of highly qualified and dedicated professionals to ensure your child’s development is in expert hands. Most of our nursery staff hold relevant childcare qualifications, including NVQ Level 3 in Childcare and Education up to staff with BA hons in Childhood Studies. We have a few staff that are Level 2 qualified or apprentices that are working towards Level 3 qualifications. Our team is engaged in professional development courses to stay up-to-date with the latest in childcare practices. We ensure that all staff members are certified in paediatric first aid and undergo thorough background checks to maintain a safe and nurturing environment.

We follow Early Years Foundation Stage (EYFS) statutory regulations for Staff to Child ratios. We prioritize the safety, development, and well-being of every child Our staff to child ratios are carefully maintained to ensure each child receives the attention and care they need to thrive. For children aged 0-2 years, the ratio is 1 adult : 3 children For children aged 2-3 years, the ratio is 1 adult : 5 children For children 3 and above, the ratio is 1 adult : 8 children There will be times that we enhance these ratio with additional staff or lower ratios to support children's learning and development and enable them to thrive.

Your child will need to bring a list of items depending on the child's age. Items that your child could need include: 1. Labelled Bag: A backpack or nursery bag clearly labelled with your child's name. 2. Extra Clothing: Several changes of clothes, including underwear, socks, and weather-appropriate layers. Children are very active and might get dirty or have accidents, so extra clothing ensures they stay comfortable throughout the day. 3. Nappies and Wipes: If your child is not yet potty trained, please provide an adequate supply of nappies and wipes. 4. Comfort Items: During initial settling or nap times your child may need, such as a favourite blanket or stuffed animal, especially for nap time. These items help them feel secure and settled. We encourage children to use these less as time goes on to support independence. 5. Lunch and tea: If your child is not having a nursery hot lunch please pack a healthy, labelled lunch box for your child. Be aware of our allergy policy and avoid foods that may trigger allergic reactions in other children. If your child is having tea at nursery, please provide a packed tea, or a few small snacks if you plan to have tea at home later as a family. 7. Water Bottle: A labeled water bottle to keep your child hydrated. We encourage frequent water breaks and refills throughout the day. 8. Outdoor Gear: Weather-appropriate outerwear such as a sunhat and sunscreen in the summer and warm clothing, including a hat, gloves, and a coat, in the winter. We love to spend time outdoors regardless of the weather. 9. Medications: If your child requires any medications, please bring them in their original packaging with clear instructions. Provide necessary medical documentation and inform the staff upon arrival. By preparing these items, you help ensure that your child has everything they need to blossom and flourish. For any additional questions, feel free to contact Littleleaps directly.

Littleleaps uses a Nursery Education Platform called Tapestry. Tapestry is a secure online tool that can be accessed by website and app. Tapestry allows our staff to document activities, milestones, and progress through photos, videos, and written observations. Parents are kept well-informed about their child's journey, and can actively participate in their education. Littleleaps also uses Tapestry as a Nursery Management Software, which provides clear, transparent and accurate invoicing, occupancy planning and child registers. Further information about what Tapestry is and how we use Tapestry will be shared with families upon registration.